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Managed Services – your IT, our worry.

We offer full management for all your devices and ensure that they continue to function properly and we can easily support you. The following items are part of our Managed Serivces service:

  1. Operating System Patch Management
    We ensure that all your devices receive timely and secure updates to their operating systems, reducing vulnerabilities and improving system stability.
  2. Application Patch Management
    We manage updates for a wide range of commonly used business applications, ensuring compatibility, security, and performance across your software landscape.
  3. Comprehensive Environment Insight
    We maintain a clear and up-to-date overview of your IT infrastructure, enabling us to act quickly and effectively when needed.
  4. Integrated Ticketing System
    Our user-friendly support system allows you to report issues easily and track progress transparently. Every request is handled with care and urgency.
  5. Secure Remote Support
    Our technicians can safely access your systems remotely to provide fast and effective support—without compromising your security.
  6. Proactive Automation
    Many issues are resolved automatically before you even notice them. Thanks to intelligent monitoring and automation, we prevent problems before they impact your business.

See below for our subscriptions that we offer (1 year contract, can be canceled per 3 months after this):

Basic

  • System updates (workplace)
  • Maintenance of environment (workplace)
  • NinjaOne RMM agent
  • Support via NinjaOne ticketing
  • 1 hour of support per user per month
  • Phone, WhatsApp and email support
  • Support during office hours
  • Everything from Basic, PLUS:
  • 1 day of on-site support per quarter
  • Everything from, PLUS:
  • 2 days of on-site support per quarter
  • Everything from, PLUS:
  • 3 days of on-site support per quarter
  • Possibility to manage servers

With our Managed Services, you gain peace of mind knowing that your IT is in expert hands. We don’t just fix problems—we prevent them.